Website Pluralsight
Empower your team with future-ready tech skills
Remote USA | $186,900 to $247,700 USD per year | Westlake, US | www.pluralsight.com
Pluralsight is hiring a Sr. Director of Marketing Operations, a senior leadership role that guides the operational framework of the entire marketing organization. This position supports strategy, planning, CRM operations, governance, and cross-functional alignment. It plays a central role in how teams work, how projects move forward, and how marketing performance scales across the company.
This is a remote role, but applicants within commuting distance of the Westlake/Dallas, Texas office may have hybrid expectations during the week.
This long-form job listing gives candidates a complete view of the opportunity, responsibilities, culture, and expectations. It is written for strong readability, search visibility, and high-intent traffic. It also includes high CPC terms such as enterprise solutions, SaaS marketing, data governance, CRM automation, financial compliance, digital operations, project management frameworks, and cloud-based tools to increase advertising value.
Overview of the Role
The Sr. Director of Marketing Operations oversees how marketing runs as an organization. You will guide workflow systems, project timelines, CRM operations, budget governance, and cross-functional collaboration across marketing, sales, finance, product, and enterprise teams.
The role mixes strategic thinking with hands-on leadership. You will work with senior stakeholders, support enterprise-level programs, and ensure data, financial, and compliance standards are followed.
Pluralsight is looking for someone who enjoys solving operational problems and improving the structure that supports large, high-growth teams.
Who You Are
Pluralsight values leaders who enjoy learning, stay open to new approaches, and are comfortable raising questions when something needs clarity. You’ll do well in this role if you:
- Like exploring new tools and building better systems
- Communicate with awareness and clarity
- Practice proactive thinking
- Learn from mistakes
- Bring insight into complex situations
- Enjoy cross-team work
This position requires someone who stays organized, leads with confidence, and maintains clear communication across many fast-moving teams.
What You’ll Do
Below is a detailed breakdown of responsibilities, organized for clear readability and SEO strength.
1. Workflow, Process, and Project Management
You will build and refine the operational structure that helps marketing deliver projects on time and with quality. This includes:
- Designing workflow systems for intake, planning, and execution
- Setting timelines and improving process efficiency
- Overseeing cross-functional communications
- Managing end-to-end campaign workflows
- Improving connections between brand, creative, lifecycle, product marketing, and digital teams
- Building project management methods that support consistency and accountability
Your work ensures every project has clarity, ownership, tracking, and support. You will help teams reduce bottlenecks and move faster while keeping quality high.
2. CRM and Campaign Operations
CRM leadership is at the core of this role. Your responsibilities include:
- Leading CRM operations for coordinated, multi-channel marketing
- Managing lead scoring, routing, and lifecycle operations
- Partnering with Sales and BDR teams to improve conversions
- Creating and maintaining data governance for all marketing platforms
- Working with analytics, RevOps, and IT to improve data cleanup and accuracy
- Supporting automation efforts that scale outreach and customer journeys
- Building playbooks, QA guides, and compliance standards
- Improving funnel tracking and reporting for better decision-making
Hands-on experience with Salesforce, Marketo, HubSpot, Braze, or similar platforms is essential.
3. Budget Management
You will guide how marketing budgets are planned, tracked, and optimized. Responsibilities include:
- Managing the annual marketing budget
- Forecasting and tracking expenses
- Working with Finance, Procurement, and leadership teams
- Building financial controls and invoice workflows
- Ensuring proper coding, allocation, and compliance
- Performing variance analysis and monthly reviews
- Maintaining visibility into spending across all teams
Your work supports financial accuracy and operational discipline across the marketing organization.
4. Cross-Functional and Enterprise Program Management
This role partners with the Enterprise PMO and handles programs that reach across the company. You will:
- Support product launches and GTM alignment
- Guide enterprise technology rollouts
- Represent marketing in company-wide initiatives
- Coordinate with product, operations, sales, and customer experience teams
- Ensure delivery targets and dependencies are clear
You become the bridge that connects marketing with the wider organization.
5. Governance, Compliance, and Policy Management
You will help ensure that marketing follows corporate policies and compliance rules. Responsibilities include:
- Vendor onboarding and procurement workflows
- Data governance and privacy standards
- Risk management and compliance reviews
- Partnership with Legal, Finance, and PMO
- Protecting security and data usage requirements
- Building systems that maintain compliance without slowing down operations
Experience working with frameworks like GDPR and CCPA is beneficial.
6. Team Leadership
As a senior director, you will:
- Build, mentor, and support a high-performing Marketing Operations team
- Help team members grow through development and coaching
- Improve collaboration across creative, analytics, revenue, and digital teams
- Build a culture that values communication and shared goals
You will help team members build confidence, strengthen processes, and stay connected across the organization.
Experience You’ll Bring
To succeed in this role, you should have:
- Strong leadership experience in marketing operations
- The ability to influence senior stakeholders
- Clear communication skills
- Experience with project management tools like Asana, Jira, or Workfront
- Understanding of CRM and automation platforms
- Experience with procurement and vendor processes
- Background in SaaS, subscription, or digital products
- Familiarity with compliance standards
- Experience working with enterprise-wide programs
- Working knowledge of automation, data pipelines, and system interoperability
Requirements
- At least 8+ years in marketing operations or related leadership roles
- Experience working in high-growth environments
- Comfortable managing hybrid expectations for those near the Dallas office
- Ability to work in a structured and collaborative environment
Why You’ll Love Working at Pluralsight
Pluralsight offers a workplace built around learning, collaboration, and personal growth. Employees appreciate:
- A blended remote/hybrid work environment
- A mission that supports global technology skill development
- A culture based on trust, respect, and inclusion
- Opportunities for professional development
- Competitive compensation packages
- Full medical benefits
- Unlimited PTO
- Wellness reimbursements
- A free Pluralsight subscription
- Strong commitment to diversity and belonging
This role offers the chance to support a major learning platform used by organizations worldwide.
About Pluralsight
Pluralsight is a global technology learning platform trusted by thousands of organizations. It provides curated tech content, advanced skill assessments, and immersive learning tools for individuals and teams. It supports skill growth in artificial intelligence, cloud computing, cybersecurity, machine learning, data engineering, and software development.
The platform helps learners grow faster through guided paths and hands-on experiences. Pluralsight content is built by highly vetted industry experts, ensuring quality and accuracy.
Salary Range (Pay Range in This Company)
The expected US base salary range for the Sr. Director of Marketing Operations at Pluralsight is:
$186,900 to $247,700 USD per year
Actual compensation depends on:
- Location
- Experience
- Skills
- Internal alignment
- Market rates
Additional benefits, bonuses, and equity may apply.
Equal Opportunity and Accommodations
Pluralsight hires individuals without regard to race, gender, identity, age, disability, or protected status. Applicants needing accommodations for the hiring process can request support at any time.
The company also follows pay transparency laws and does not request sensitive personal information or payments during hiring.
Recruiting Scam Notice
Pluralsight only contacts applicants through official @pluralsight.com emails or verified communication channels. All legitimate openings appear on the company’s Careers page.